Frequently Asked Question

The most common questions about how our business works and what can do for you.

What services does Digital Koncept provide?

Digital Koncept offers a variety of communication solutions, including promotional CMS, transactional SMS, WhatsApp Business API, OTP SMS, voice broadcasting, email scrubbing, and DND scrubbing services.

How can I integrate the WhatsApp Business API for my business?

You can contact us to get started with integrating the WhatsApp Business API. Our team will guide you through the setup process, helping you enable efficient communication with your customers.

What is the difference between transactional and promotional SMS?

Transactional SMS is used for sending important alerts and information, such as OTPs and service updates, to existing customers. Promotional SMS is used to market products and services to potential customers.

Is your SMS gateway reliable for time-sensitive messages like OTPs?

Yes, our SMS gateway is optimized for reliability and quick delivery, making it ideal for time-sensitive messages such as OTPs and alerts. We ensure minimal delays and high delivery rates.

How do I sign up for Digital Koncept's services?

You can sign up for our services by contacting us through our website. Our team will get in touch to understand your requirements and provide you with the best communication solutions for your business.

Can I customize the voice broadcasting messages?

Absolutely! Our voice broadcasting service allows you to customize the messages according to your needs, ensuring you can communicate effectively with your audience.

Digital
Koncept

Your trusted partner in communication, Digital Koncept offers a wide range of services from SMS and WhatsApp Business API to voice broadcasting, ensuring efficient and reliable business engagement.

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